An invisible NAS drive, unable to reconnect in Windows 10

Who I am
Marie-Ange Demory

Author and references

NAS (Network Connected Drive) is a file storage solution that serves as a server for multiple LAN attached computers where computers can use the NAS as a virtual hard disk for each of them. Sometimes you may not be able to find out the NAS drive file on network devices. If so, just follow these simple solutions and the problem will be solved in no time.

Fix-1 Automate TCP / IP Support Service-

Automation TCP / IP Wizard The service will solve your problem.

1. By pressing Tasto Windows + R will open the terminal run file.

2. In the running window, type "services.msc"And then click"ok".

Services window will open.

2. In the Services window, double click on him "Helper NetBIOS TCP / IP"Service to access your property S.

3 inch Helper NetBIOS TCP / IP properties, click 'Start type:' and choose 'Automatic“From the drop down menu.

4. Click on 'To apply"And then in"ok". This will save the changes on your computer.

5. Back in the Services window, select "Helper NetBIOS TCP / IP"Service and then click"Start the service“To start the service on your computer.

Near Window Services.

Try to access the NAS drive file from your computer and check if it helps or not.

Fix-2 Change the WINS settings of Ethernet-

1. In the beginning, you should search for "Network connections".

2. Then you need to click on "Network connections“To access it.

3. In the Network Connections window, you need the right mouse button on him "Ethernet"Network and then click"Property".

4. When the Ethernet Properties file window appears, double click in "Internet Protocol Version 4 (TCP / IPv4)“To change it.

5. Now click on "Advanced"option.

6. In the Advanced TCP / IP Settings window, go to the "WinEyelash ".

7. Low NetBIOS Configuration, choose "Enable NetBIOS over TCP / IP"option.

8. Finally, click on "ok“To save the changes.

9. Returning to the Internet Protocol Version 4 (TCP / IPv4) Properties window, click the “ok".

Close Window Network Connections.

Now try to access the NAS drive from your computer.

Fix-3 Delete HardwareID folder in Registry Editor-

Deleting the Hardware Identification file in your Registry Editor folder can fix this problem.


Before trying our solution, we strongly recommend that you create a registry backup on your computer. After opening the Registry Editor file, click on "archive">"Export“To create the backup.

1. Close “regedit“In the search box.

2. Then click on "Registry Editor".

The registry editor window will open.

3 inch Registry Editor window, on the left side, go to this location-


4. Now, on the left side, the right mouse button on him "Hardware identification"Key folder and then click"To remove“To remove it from your computer.

5. If you find a confirmation message, click "Yup“To remove it from your computer.

After deleting the key, close the Registry Editor window.

Check if it works.

Fix-4 Change local security policy-

Edit the local security policy file to fix your problem.

1. At first, click the Search box and then type “local security policy".

2. Then click on "local security policy“To open the local security policy file window.

3 inch local security policy window, on the left side, expand-

Local Policies> Security Options 

4. Now, on the right side of the same window, scroll down and then double click in "Network Security - LAN Manager authentication level“To change it.

5. In the next window, click the drop-down icon to view the options.

6. From the drop-down list, choose “Send LM and NTLM: Use NTLMv2 session security if negotiated".

7. Finally, click on "To apply"And then in"ok“To save the changes on your computer.

Once done, close the Local Security Policy and window.

Try to access NAS drive from your computer.

You will be able to access it without further errors.

Your problem will be solved.

add a comment of An invisible NAS drive, unable to reconnect in Windows 10
Comment sent successfully! We will review it in the next few hours.