Cannot send or receive a file via Bluetooth in Windows 10

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Philippe Gloaguen
@philippegloaguen
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support.microsoft.com

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One of the great features of Windows 10 is the ability to send or receive files using the system's Bluetooth connection. This helps you to transfer files easily, without a cable connection. While this is a wonderful feature, you may sometimes encounter a problem, when you cannot send or receive a file using Bluetooth in Windows 10. You may see a message that says: “Bluetooth file transfer not completed","Waiting for connection", Etc.


But fortunately this problem can be solved just like many other Windows 10 problems. Let's see how to fix this problem.


Method 1: run the Bluetooth troubleshooter

Step 1: press the Win + me keys together on the keyboard to open the file settings window.

Step 2: A settings window, click Update and security.

Step 3: Now, on the left side of the panel, select Solve problems.

Step 4: Now go to the right side of the panel, scroll down and click Additional troubleshooting tools.

Step 5: In the next window, under the file Find and solve other problems section, click Bluetooth.

Then click Run the troubleshooter button.

Step 6: It will start detecting problems related to yours Bluetooth and if it finds any problem, it will fix it automatically. Once completed, a message will appear saying "The troubleshooting is completeAnd what was fixed.


Hit Close to exit the window.

Your Bluetooth should now be on and you can now easily transfer files.


However, if the problem persists, you can try changing the file sharing connections option.

Method 2: enable file sharing for devices using encryption

Step 1: press the Win + R keyboard shortcut key to open the file Run command box.

Step 2: A Run command search box, type Control and hit Log in to open the file Control Panel window.

Step 3: A Control Panel window that opens, configure the file Seen from field to Big icons.

Now select Networks and Shares.

Step 4: In the next window, click Change advanced sharing settings on the left side of the panel.

Step 5: Then expand the file Tutte retired him section. Go to File sharing connections section and click the radio button next to Enable file sharing for devices using 40-bit or 56-bit encryption.

press the Save the changes to save changes and exit.

Windows generally uses 128-bit encryption to keep file sharing connections secure, but some systems do not support 128-bit encryption and therefore use 40 or 56-bit encryption.

Now you can try to share files via Bluetooth and it should work smoothly. However, if you are still having trouble sharing files, you can try creating a COM port for your PC.


Method 3: creating a COM port for your PC

Step 1: Leave Home menu and select settings.


Step 2: A settings window, click devices.

Step 3: In the next window, click Bluetooth and other devices on the left side of the panel.

Step 4: Now, on the right side of the window, scroll down and under the file Related settings section, click Other Bluetooth options.


Step 5: It will open the file Bluetooth settings the dialog box.

Select the COM postage tab and press Inserisci button.

Step 6: So in Add the COM port click to select the file Incoming (device initiates connection) option.

print ok per salvare I modified it.

You can now transfer files via Bluetooth. However, if the problem persists, check if the Bluetooth service is running.

Method 4: Check if the Bluetooth service is running

Step 1: Leave Home and write Services in the Windows search bar.

Step 2: Left click on the result to open the file Service manager window.


Step 3: A Services window, go to the right side of the panel and below Nomi, Search for Bluetooth support service.

Step 4: Double click to open the service and under the file general tab, go to Status of the service and check if it is Running.

If it is not running, click Home button. Press ok to save changes and exit.

Now you can try sharing files between devices via Bluetooth and it should work fine. However, if you still have the same problem, you can try manually initiating the file transfer.

Method 5: manually starting the file transfer

You can simply check if an alternative method helps to initiate the file transfer, such as manually starting it.

Step 1: Go to the bottom right of your file Application bar and right-click the file Bluetooth icon.

You can now transfer files via the device using Bluetooth on your system.

Alternatively, you can also use the following command.

Step 1: Right click on Home and select run.

Step 2: Gender fsquirt a Run command search box and press Log in.

Step 3: In the window that opens (Transfer files via Bluetooth), To select Receive files.

Now let the file transfer complete via Bluetooth. If that also doesn't work, you can try reinstalling the Bluetooth adapter.

Method 6: reinstall the Bluetooth adapter

Step 1: press the Win + X keys together on the keyboard and select Device administrator.

Step 2: A Device administrator window expand Bluetooth.

Then right-click on Bluetooth adapter and select Uninstall.

Step 3: Once uninstalled, restart your computer, open the file Device administrator, right-click the file Bluetooth option and select Check for hardware changes.

Now try to transfer files via Bluetooth and it should work.

However, if none of the above methods work, you can try updating the Bluetooth adapter drivers. You can do this manually using this method or by visiting the manufacturer's website and downloading the latest drivers for your system. Alternatively, you can use a third-party tool to download and install all the drivers.

You should also check for the latest Windows updates and, if available, install the latest updates for your Bluetooth to work properly.

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