DNS server is not responding in Windows 10

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Philippe Gloaguen


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When you try to connect to the internet, you may sometimes have failed. Then troubleshooting to find the cause will be the next step. After troubleshooting, you may sometimes get this error message saying “DNS server is not responding”.

It is a common mistake. Let's first see what a DNS server is. A DNS server is a domain name server. Translate the URL we provide to search for a particular page in the actual web page address. Resolve physical address to IP address.

We can try to solve this problem with different methods. First of all, when you get this error, try to access the internet from a different browser. Sometimes this can help you. If that doesn't help, we can try changing the server's DN address. For that, follow these steps:

  1. Open the Network and Sharing Center. For this, go to Control Panel-> Network and Internet-> Network and Sharing Center.

Alternatively, you can access the Network and Sharing Center by right-clicking the Network icon on the taskbar.

2. Now choose the adapter settings from the side menu.

3. This will give you a list of network adapters available on the system. From them, right-click on the adapter you are using to connect to the internet now and choose the Properties option.

4. Now, in the Networks tab, choose “Internet Protocol Version 4 (TCP / IPv4)”.

5. Now you can see the properties dialog which shows the properties of IPV4. Here you need to change some properties. Select the option "use the following DNS address". Now fill in the following fields as indicated here.

Preferred DNS Server:

Alternative DNS server:

This is an available Open DNS address. You can also choose from other free DNS servers available.


You can also use Google DNS server addresses from the Internet.

Preferred DNS Server:

Alternative DNS server:

After filling in these fields. Select the 'validate configuration on exit' option. Now click OK.

You need to add this DNS server address in the router settings also referring to the router manual for more information.

Now try connecting to the internet. If that didn't work either, we can try other methods.

Other methods

1. Now let's change the address in the physical adapter configuration. For this, open the command prompt and type “ipconfig / all”. Now find your network card and make a note of the physical address of the connection.

2. Go to the top and type “NCPA.CPL”. Then right click on the adapter and go to properties. Select the configuration option.

3. Now, in the Advanced tab, select “Network Address”. Select the "value" button and enter the physical address shown above. Click OK and restart the system.

This can solve your problem. If not, we can try turning the router off and on again. For this, it is enough to disconnect the router from the power supply and from the computer. Leave it like this for about a minute. Then plug it back in and try to access the web.

Clear DNS

Another method you can try is to clear the DNS stored on your computer. This clears the cached DNS data. For this, open the command prompt and type “ipconfig / flushdns”.

Some other remedies are to disable any additional connections on the system. This can be checked from the adapter settings in the network and sharing center. You can also try connecting to the internet in safe mode.

These remedies can fix this error. I hope you have solved your problem.

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