Fix some gray X desktop icon problems in Windows 10

Who I am
Catherine Le Nevez

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Have you noticed those green check marks on desktop apps, files, and folders in the latest versions of Windows 10? Well, the green check mark on an app, file or folder means it's synced with OneDrive. However, people who are not late have also noticed the gray xs in the file, folders and applications, which worries them.

It could be something like syncing with OneDrive somehow stopped, due to the latest Windows 10 update, due to Dropbox, Norton or whatever. While you can try restarting your computer, doing a clean boot, or uninstalling the Steam game, there are chances that the gray xs will come back. So what's the solution for now?

The good news is that there is a pretty quick fix for this that fixes the problem for now and in a much simpler way we think. Let's see how.

Solution 1: update the application / file / folder

Step 1: Just right-click anywhere on the desktop in an empty space and click To update.

Alternatively, you can also click anywhere on the desktop in an empty area and press F5 on the keyboard.

Solution 2: Right click on that particular file

1. Alone the right mouse button on that particular file icon with the gray icon.

2. Now hover your mouse over to open with then click choose another app.

3. Now there is no need to change the default application, just leave it as configured. Just click ok.

Here you are! And the gray x should now disappear from the app / file / folder.

Solution 3: Try disabling Onedrive sync or uninstall

If the above methods don't help at all. Try uninstalling OneDrive or pause syncing. In some cases, it also causes the gray x icon.

1. close appwiz.cpl in the Windows 10 search box.

2. Right click a guide and choose uninstall.

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