Fix Windows 10 Won't Shut Down, Restart Instead [Solved]

Who I am
Catherine Le Nevez
@catherinelenevez
SOURCES CONSULTED:

support.microsoft.com

Author and references

If your Windows 10 system restarts when you press the shutdown button, don't worry. Multiple users have reported this issue and we have a solution here. You can try to fix your problem with the methods listed below, scroll down and see which solution works for you.

1- Windows update
2- Disable Fast Startup
3- Update the device drivers
4- Windows system files
5- Restart this PC


Before starting any step, you can also try to force the computer to shut down by holding the power button for a few seconds. Keep the device unplugged and powered off for 10 minutes before trying to restart it.


Method 1: update your copy of Windows

Updating your computer is a great idea because Microsoft continues to post solutions for existing problems to ensure a safe machine. To update your computer, follow these steps:

1- Open Start menu by clicking the Windows logo in the lower left corner of the screen and clicking settings.

2- Click Update and security in the newly opened window.

3- On the right side of the window, press Look for updates to make sure your device is up to date.

Method 2: disable fast startup

1- On the keyboard, press the key Windows key Y S together.

2- Digita Control Panel in the search option and click on it.

3- Change the view of your control panel to Small icons and then click Power options.


4- In left panel from the window, click choose what the power button does.


5- Click Change settings which are not currently available.


6- now uncheck Enable fast startup and save the settings.

Method 3: repair the Windows file system

1- The right mouse button on him Logo on Windows to open the file WinX menu and click Command Prompt (Admin).

2- Once the system symbol the window is of the open type sfc / scan now.


3- Wait for the process to finish and try Turning off your computer.

Method 4: shut down your computer using command prompt

You can send a direct shutdown request directly from the Command Prompt window.

1- On the keyboard, press the key Windows key Y S together to open Windows Search and type System symbol.

2- Right click on the command prompt icon and click Run as administrator.

3- An authorization pop-up window will appear, click Yup.

4- Type the following command in your command prompt off -s -f. You will get a warning that your computer will shut down in one minute.

Method 5: restore the system

1- On the keyboard press Windows key Y io together to open the settings menu and then click Update and security.

2- From the left side of the window click on Recovery.

3- Click Home a Reset this PC section and select if you want to save your personal files or not.

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