If your Windows 10 system restarts when you press the shutdown button, don't worry. Multiple users have reported this issue and we have a solution here. You can try to fix your problem with the methods listed below, scroll down and see which solution works for you.
1- Windows update
2- Disable Fast Startup
3- Update the device drivers
4- Windows system files
5- Restart this PC
Before starting any step, you can also try to force the computer to shut down by holding the power button for a few seconds. Keep the device unplugged and powered off for 10 minutes before trying to restart it.
Method 1: update your copy of Windows
Updating your computer is a great idea because Microsoft continues to post solutions for existing problems to ensure a safe machine. To update your computer, follow these steps:
1- Open Start menu by clicking the Windows logo in the lower left corner of the screen and clicking settings.
2- Click Update and security in the newly opened window.
3- On the right side of the window, press Look for updates to make sure your device is up to date.
Method 2: disable fast startup
1- On the keyboard, press the key Windows key Y S together.
2- Digita Control Panel in the search option and click on it.
3- Change the view of your control panel to Small icons and then click Power options.
4- In left panel from the window, click choose what the power button does.
5- Click Change settings which are not currently available.
6- now uncheck Enable fast startup and save the settings.
Method 3: repair the Windows file system
1- The right mouse button on him Logo on Windows to open the file WinX menu and click Command Prompt (Admin).
2- Once the system symbol the window is of the open type sfc / scan now.
3- Wait for the process to finish and try Turning off your computer.
Method 4: shut down your computer using command prompt
You can send a direct shutdown request directly from the Command Prompt window.
1- On the keyboard, press the key Windows key Y S together to open Windows Search and type System symbol.
2- Right click on the command prompt icon and click Run as administrator.
3- An authorization pop-up window will appear, click Yup.
4- Type the following command in your command prompt off -s -f. You will get a warning that your computer will shut down in one minute.
Method 5: restore the system
1- On the keyboard press Windows key Y io together to open the settings menu and then click Update and security.
2- From the left side of the window click on Recovery.
3- Click Home a Reset this PC section and select if you want to save your personal files or not.