Fix Windows Store Error 0x80073cf9 in Windows 10/8

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Catherine Le Nevez

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Like Google Play and the Mac App Store, Microsoft has its own application store for Windows devices. Along with the apps, you can download digital videos, e-books and digital music. Previously, this app store was only available for Windows 8 and Windows Server 2012. However, since the release of Windows 10, you can access the Windows Store from different platforms such as Windows Marketplace, Xbox Video, Windows Phone Store, and Xbox Music.

Lately, Windows 10, Windows 8, and Windows 8.1 users have encountered an error while trying to download some apps. “Something happened and this application could not be installed. Try again. Error code: 0x80073cf9 ". This error does not occur when downloading a particular set of applications. At some point you will be able to download any application, while other times this error will pop up every time. The error also appears to appear when downloading Windows updates via the Windows Store. If you are facing this problem, you are one of many Windows users. But do not worry. We will help you solve this problem. Follow the methods given below and your Windows Store will be free of this error in no time.

Users all over the world have tried various methods to solve this problem, but only a few have worked. We will mention all the methods that can fix this error for you. Follow the below given methods one by one, until you no longer see this error. We will start with the simpler fixes and continue with the more complex ones.

# 1 - Create AppReadiness / AUInstallAgent folders

This solution has helped many users to solve the problem. The AppReadiness and AUInstallAgent folders are typically located in the Windows directory. But, if these folders are not present in the C: Windows directory on your device, you will need to create them. Before starting the method, make sure you are logged in as an administrator. Now follow the steps to perform this method.

Step 1. Open File Explorer. If you can't find it, right-click the Start Menu button and select File Explorer.

Step 2. Now go to This PC and follow this path:

C:> Windows>

If the Windows operating system was installed on another disk partition, go to the Windows folder on that disk partition.

Step 3. Here you need to create two new folders. To do this, right-click on the empty space, go to New and select Binder. When asked for permission, select yes. Repeat one more time to create another folder.

Step 4. Rename New Folder For AUInstallAgent Y New folder (2) for AppReadiness. To do this, right-click the folders and select Rename, then enter the new name.

After creating both folders, restart your computer and check if the problem is resolved. If the error continues to appear, proceed to the next method.

# 2 - Check the date, time and region

The simplest method that could do the job for you is to check if the region, date and time are correct. If they are set to fix, you can proceed to the next method. But, if they are not correct, you will have to configure them so that they are correct. To do this, follow the steps.

Step 1. Go to Cortana and type Control Panel. Press Enter.

Step 2. Go to Clock and Region.

Step 3. Now one by one go to Date and Time Y Region. Correct for both your location and time zone.

Step 4. Restart your device.

This should fix the problem. If the error persists, try the next method.

# 3 - Sign out and log into the Windows Store

Many users reported that simply logging out and then logging back into the Windows Store solved the problem for them. Try it yourself and see if it works. If you are still getting the error then move on to the next method.

# 4 - Reset the Windows Store

In this method, we will try to reset the Windows Store cache. Follow the steps to do this.

Step 1. Right-click the Start menu button and select Run.

Step 2. kind rip and click ok.

After performing step 2, Command Prompt window will open and tear command will be executed. Wait for it to finish. When finished, the Windows Store will open. Try downloading the apps and check if your Windows Store is free from this error. If you keep getting the same error, try the next method.

# 5 - Disable your firewall / antivirus

Firewall or antivirus can also affect Microsoft Store, causing the ox80073cf9 error. So, try to turn it off and then try to download the app. If you are able to complete the download without problems, please re-enable Firewall / Antivirus. And if you keep getting the error then try the next method.

# 6 - Restart the Windows Update Services

In this method, we will restart the Windows Update services. This method will help users who are getting the error code ox80073cf9 while trying to download Windows Update via Windows Store. Here's how to do the method.

Step 1. Right-click the Start menu button and select Run.

Step 2. type services.msc and click OK.

Step 3. Now look for the service named Windows Update. Right-click on it and select Start Over. If you can't click the Restart option, the service isn't even set to Start. Then click Start.

Step 4. Restart your device.

This should correct the error. If the problem persists, try the next method.

# 7 - Run System File Checker

Corrupted system files can also be the cause of this error. To fix this, we will run the system file checker. Follow the steps mentioned below to do that.

Step 1. Right-click the Start menu button and right-click System Symbol. Please select Run as administrator.

Step 2. Type the following command and hit Enter after it.

sfc / scannow

Step 2 will start the scanning process for damaged files and replace them. The process will take a long time, so wait patiently for it to finish. When done, restart your device and check if the problem is resolved. If the ox80073cf9 error code still bothers you, try the next method.

# 8 - Delete the OLE folder

This method seems to work for many users facing the same problem. In this method, you will need to delete the OLE folder from the registry. But, before doing any operation with the registry, you need to create a backup copy of it. So we will make a backup first and then we will delete the OLE folder.

Delete the OLE folder

Step 1. Go to Cortana and type regedit and hit Enter.

Step 2. Follow this path on the left side of the window to locate the OLE folder:

HKEY_CURRENT_USER > Software > Microsoft

Step 3. Delete the OLE folder by right-clicking on it and selecting Delete.

Step 4. Restart your device.

This should correct the error code 0x80073CF9. If you managed to get rid of this error using another method, don't forget to mention them below in the comments.

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