Fixed wireless mouse not working on Windows 10 [Solved]

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Philippe Gloaguen
@philippegloaguen
SOURCES CONSULTED:

support.microsoft.com

Author and references

Sometimes working with the Windows operating system can be problematic when the wireless mouse you recently purchased is not working properly. It may move erratically, may not be detected by the operating system, or even stop working after some time.

However, there is no need to panic regarding this problem. We offer you some methods that would be able to solve all the problems you have about it.

Method 1: Disabling the Quick Start Option

The quick launch option appears to be a significant reason the wireless mouse is not working on your system. You could try disabling it and then check again if the problem persists or not.



  • print Windows + I key to open the settings.
  • Go to System
  • Go to power and sleep from the left menu.
  • Click on Additional power settings.

  • Now that the Power Options are open, select "Choose what the power buttons do" from the left side of the window (the options on the Control Panel home page)

  • A new window called System Settings will open. Click on Change settings that are currently unavailable;

This last category will have what you need. Simply uncheck the checkbox in this category that says "Enable fast startup (recommended)".

To enable fast startup Select it and to disable it uncheck this option

Step 5: Restart your PC or laptop for the changes to take effect. Any drivers currently installed on the system would run again to be run again at system startup. Therefore, your PC may take longer to boot.



By default, Fast Startup is enabled on Windows 10, so if and when you feel like going back to using Fast Startup, select the checkbox again.

Method 2: Reinstall the wireless mouse driver

The most common method you might apply when your wireless mouse isn't working is to reinstall its driver.

Below are the steps to do it efficiently.

Step 1: On the keyboard press Windows key & X e seleziona l'opzione Device Manager.

Step 2: Click on the option that says Mouse and other pointing devices. Right click on the preferred input device of your choice and click on the option that says Update Driver.

Step 3: Click on the option Look for the driver software on my computer.

Step 4: Click Let me choose from a list of device drivers on my computer.

Step 5: Deselect the option for Show compatible hardware. Make a selection from the devices shown in the list. Click The next to go to the next step


Step 6: Click Yup continuation.

Step 7: For the changes to take effect, you will need to restart your PC accordingly.


Step 8: Once the reboot is complete, repeat all the above steps until you reach this window. Check on the box it says Show compatible hardware. Select the correct driver for your system and click The next continuation.

Step 9: After the installation process is complete, update the wireless mouse driver via Device Manager. Restart the computer again to make the following system changes. Check if the problem persists or not.

Method 3: check hardware, devices and wireless connections

  1. Try plugging the mouse USB receiver into another port on your laptop or PC. On a desktop, try plugging them into the ports that are behind the system as they usually have more power than the rest of the ports.
  2. Try replacing the batteries of the wireless mouse and also check that you have inserted compatible batteries as well.
  3. Make sure the connection is made correctly. Disconnect the receiver from the USB port and wait 10 seconds before reconnecting it to the system.
  4. Try connecting the receiver to another PC or laptop if the problem remains with the same system. If the problem persists on the second computer, the wireless mouse must have a defect. Contacting the manufacturer could be of help in doing so.

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