How to fix Oops! The error could not be saved in the Photos app

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Philippe Gloaguen

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One of the tools built into Windows 10 is the Photos app. This application comes with many useful image editing features that make it as desirable as any other image editing software. However, it can sometimes happen that when you save an image after editing it in the Photos app, it doesn't allow you to save the image. When trying to save the edited image, the following error will be displayed: Oops! We couldn't save him.

While it's a fairly straightforward problem, there can be a number of reasons why you may get this specific error when saving a photo in the Photos app.

In the following article, we take a look at various solutions that may help you solve the problem. Oops! We couldn't save him error on your Windows 10 PC.

Solution 1: Run the Windows Store App Troubleshooter

The Windows Troubleshooter is a great tool that can help you fix a number of problems that can occur on your PC. One of the troubleshooter's secondary tools is the Windows Store app troubleshooter that can take care of the Oops! We couldn't save him error. This tool will check all Windows Store apps for problems, including the Photos app, and if any problems are found, they will be fixed. Follow the steps below:

Step 1: On the keyboard, press the key Win + me buttons together to open the file settings application. In the Settings application menu, select the file Update and security option.

Step 2: In the Update & Security menu, in the left pane, select the file Solve problems option. Now scroll down in the right pane and click Windows Store App option. Then click Run the troubleshooter in the Apps section of the Windows Store.

The troubleshooter will now scan your PC for any problems. If any issues are found with Windows Store apps, including the Photos app, you'll be notified and asked if you'd like to apply a fix. Continue with applying the fix. When done, restart your PC and see if you still get the same error in the Photos app.

Solution 2: Change the folder permission

Another solution that you can try to fix the problem is to change the permission of the folder where the photo you are trying to edit is stored. When you change the permission, you need to make sure that full control is given for the folder to the user who is logged in as. These are the steps to follow:

Step 1: In File Explorer, go to the folder where your photo is stored. Now, right click on the folder, then select the file Property option in the context menu.

Step 2: The Properties window will open. Here, go to Safety language. There under the Group or user names click on change button.

3 pass: Now another window will open. Here, make sure the Allow option for Full Control in Excuse me the section is selected; if not, select it. When finished, click To apply, So ok.

Now close the Properties window and try to save the image after editing it in the file Photography application.

Solution 3: Reset the Microsoft Photos app

To solve the problem Oops! We couldn't save him Photos app error, you can also try to reset the app. This will ensure that the error does not appear due to problems with the application. Follow the steps below:

Step 1: Open the settings application by pressing the key Win + me keys together. There, click on the file Applications option.

Step 2: In the new screen, find Microsoft Photo application. You can also use the search box and type Photography to find the application. When you find it, click the Microsoft Photos app to expand the options, then click Advanced options text.

3 pass: On the next screen, scroll down to find the file Restart option; Click on it.

After the application has been successfully restored, check if the error still appears. If so, try the next solution.

Solution 4: update Windows 10

You may not be able to save a photo edited through the Photos app because Windows on your PC is out of date. Make sure Windows 10 on your PC is up to date and if not, do an update; could solve the problem.

Step 1: Press Win + me. TO settings application that opens, click Update and security option.

Step 2: Go to the left pane of the window that opens and select the file Windows update option. Now go to the right pane and click Look for updates option.

Your PC will now start looking for a new Windows update. If available, you will be prompted for the same. Follow the onscreen instructions to complete the update process. Once your PC is updated, launch the Photos app, edit the photo and select the Oops! We couldn't save that mistake.

If the problem isn't fixed or your Windows 10 is already up to date, try the next solution.

Solution 5: change the image format using Paint

This is more of a workaround than a solution. If you can't save an edited image in the Photos app, you can try reformatting the image with Paint software, then edit it in the app and save it. For example, if the image is in JPG format, you can save it as a PNG and vice versa.

The steps involved in this process are quite simple:

Step 1: Open To paint application in Windows. Now open the specific image in Paint.

Step 2: Now, at the top left of the Paint interface, go to File> Save As. The Save As window will open. Here, from Save as type: drop-down menu and select the appropriate image format as mentioned above.

After saving the image in another format, open it in the Photos app, make any desired changes, and try to save it. You can save the image without errors.

If not, try the next solution.

Solution 6: Use the Save a Copy feature in the Photos app

Here is another solution to avoid Oops! The error could not be saved in the Photos app. Instead of saving the edited photo, you can use the Save a copy characteristic. This would save the edited image as a new image file.

Here's how to do it:

After making the desired change in the Photos app on your image, click on the dropdown indicated in the screenshot below and select the file Save a copy option. Now name the new image file and save it.

Again, this time you will be able to successfully save the image as a copy.

Solution 7: use another image editor

If you can't save a specific image in the Photos app and get the Oops! We couldn't save him error, so another option you can try would be to use another image editing software on your PC to edit. the To paint is a classic image editor with basic image editing tools you can use. Other image editors that are great for basic and advanced editing include Y Vista Irfan.

Hope you managed to fix the problem. Let us know in the comment section which method was helpful and also let us know if you failed to get rid of the problem.


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