How to fix the error 0x80048802 Unable to forward or send email in Windows 10

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Philippe Gloaguen

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One of the common errors encountered by Windows 10 users while using the email app is the error 0x80048802. This error can appear when trying to send, forward, or even reply to an email via the Mail app. While it's a simple bug that needs to be fixed, it may or may not require you to follow some fixes.

In the following guide, I have provided some solutions that will definitely help you to fix the 0x80048802 email error in Windows 10.

Run the Windows 10 troubleshooter

Windows 10 comes loaded with a built-in troubleshooter that is not only capable of identifying but also solving numerous Windows-related problems. As reported by various users, the troubleshooter helped them to fix the 0x80048802 email error in Windows 10. Let's start by trying this method to fix the problem.

Step 1: Open Windows 10 settings application by pressing Win + me keys. When the Settings window opens, scroll down and select the file Update and security option.

Step 2: In the new window that opens, click Solve problems option in the left panel. Now in the right panel, you will get a lot of options. Scroll down the options until you find the file Windows Store App option. Next, select the file Windows Store App option and click Run the troubleshooter option.

Once the troubleshooter runs, it will look for potential problems in Windows Store apps, including the Mail application. If a problem is identified, the troubleshooter will show you and ask for your permission to fix the problem.

If a problem with the Mail application is detected and corrected, the email error 0x80048802 will no longer be displayed.

Update the following application: mail and calendar

If the troubleshooter didn't fix the problem, you can try updating the Mail and Calendar app on Windows via the Microsoft Store. Follow the given steps:

Step 1: A Windows search bar located in the lower left corner of the screen, type Shop. From the search results, click Microsoft Store option to open it.

Step 2: In the Microsoft Store window, go to the top right corner and click the three dots to open the Microsoft Store options. From the options, select the file Downloads and updates option.

3 pass: From the new screen that appears with the list of applications on your PC, select the file Mail and calendar option.

Phase 4: On the Mail & Calendar app page, you will get the To update option if your app is out of date. Click on it and the Microsoft Store app will download and install its latest version.

After installing the latest version, try launching and sending, forwarding or replying to an email from the Mail app.

If the error persists, try the next method.

Reinstalling the Mail & Calendar app

Reinstalling mail and calendar app worked for many users to fix mail app error 0x80048802 and other mail related errors. Unlike normal uninstalling applications, this method requires the use of Windows PowerShell. These are the steps to follow:

Step 1: On the keyboard, press Win + X keys together and in the menu that opens, click Windows PowerShell (administrator) option.

Step 2: A user access control pop-up will open asking for permission to run PowerShell. Click on Yup to allow it.

3 pass: Once Windows PowerShell is open, type the following command and press the button Log in button:

Get-AppxPackage * windowscommunicationsapps * | Remove-AppxPackage

Running the above command will uninstall the Mail and Calendar application on your PC.

Phase 4: Now, following the Step 1 From the above method, open Microsoft Store. There, look for the Mail & Calendar application in the search bar and install it on your PC.

Note: While installing the Mail & Calendar application, a warning message may appear stating that the Mail & Calendar application is already installed on your PC. If so, follow these steps to reset Microsoft Store services:

> On the keyboard, press Win + R keys to open the file run the dialog box.

In the run box, type the following command: WSReset.exe and press Log in.

A small black window will open which will perform certain operations and will close automatically after reboot. After that, go to the Microsoft Store again; this time you will be able to successfully install the Mail and Calendar application.

After installation, run the app and check if you still get the email error.

Enable proxy connection settings

Sometimes, if the proxy connection is not enabled in the network settings, you may get the error 0x80048802 while working with the Mail app. These are the steps to follow to make sure the Proxy connection is enabled.

Step 1: Press Win + me on the keyboard to open the file settings window. There, select the file Network and internet option.

Step 2: In the left pane of the new window that opens, select the file Lawyer option. Now from the Proxy tab on the right side make sure you Automatically detect settings the option has changed In and the usage configuration script is activated off.

3 pass: Close the Settings window and open the file run dialog box by pressing Win + R keyboard buttons. In the Run box, type inetcpl.cpl and press Log in. This will open the file Internet property window.

Phase 4: A Internet property window, go to Connections tab, then click LAN settings button.

5 pass: In the next window that opens, make sure to Automatically detect settings The option is selected and the Use a proxy server for your LAN the option is unchecked. After that click ok and exit the configuration.


One of the reasons you might get the 0x80048802 error in your mail is due to some damaged files. Windows System File Checker (SFC) is a useful tool for identifying and repairing those files. To perform an SFC scan, follow these steps:

Step 1: In the Start Search box, type cmd. From the search results, right-click Symbol of the system result and select the file Run as administrator option.

Step 2: In the Command Prompt window, type SFC / scannow and press Log in.

Now, let the scan complete and once it's done restart your PC and see if the problem is resolved.

Make a clean boot

Sometimes a clean boot can be helpful in solving a problem like this. To clean your Windows 10 PC, follow the steps below:

Step 1: Press Win + R to open the Run dialog box, type msconfig in the text box and press Log in.

Step 2: The System configuration A window will open in which you need to go to the file Services language.

3 pass: There, select the file Hide all Microsoft services option, then click Disable everything option.

Phase 4: Now go to To boot tab and click Open Task Manager option.

5 pass: Now click all startup items and one by one deactivate they.

When finished, close all open windows and restart your PC. After restarting, open the Mail app and check if the problem persists.

Update Windows 10

If your Windows 10 is out of date, you may encounter the 0x80048802 email error despite all your attempts. So, check if Windows 10 is up to date and if not, perform an update to fix the problem. Below are the steps to follow:

Step 1: In the Start Search box, type settingsand from the search results select the file settings application.

Step 2: In the Settings menu, select the file Update and security option.

3 pass: In the left pane of the window that opens, select the file Windows update option. Now in the right pane, click Look for updates option.

This way you will see if there is an update available for the current version of Windows 10 installed on your PC. If so, let your PC do the update and check the mail error once it has restarted.

Perform a system restore

If none of the above methods worked for you, you can always reset the system to settings when the Mail application was working fine on your PC. But the only condition for this to happen is that you must have created a restore point in the past. As a last resort, here are the steps to follow to perform a system restore and fix error 0x80048802:

Step 1: Press Win + R to open the Run dialog box. In the text box, type rstruct and press Log in.

Step 2: The System recovery the window will open now; click on The next.

3 passYou will now get a list of restore points that you would have created in the past. Select a restore point based on the date you remember the Mail app is working fine. Then click on the file The next option.

Now, wait until the reset is complete. When the process is complete, start the Mail application in Windows. Now, you shouldn't get the error code when sending, forwarding or replying to an email.


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