How to fix Xbox One error code: 0x87e00064 in Windows 10

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Marie-Ange Demory
@marie-angedemory
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support.microsoft.com

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Xbox One is arguably the most popular home video game console of them all, but that doesn't keep it free of bugs and glitches. You may see Xbox One Error Code: 0x87e00064 when installing a game on your Windows 10 PC. This prevents you from playing.

This error usually occurs when the game is installed on Windows 10, both from the Xbox Store and the game disc, at the same time. However, the error code: 0x87e00064 can be corrected via a stable internet connection and / or the game can also be installed from the Xbox store. You can also clear the cache and any associated files that may have been corrupted for any reason.



Let's see how to correct the error.

Method 1: use a stable internet connection

Most likely, the installation failed due to a slow internet connection. However, there are some game discs that require you to download updates only, so in these cases the game must be installed when the Xbox console is not connected to the internet. This is one of the ways to fix the error code: 0x87e00064.

At the same time, you can check if your internet connection is working properly by visiting a speed test website. If both upload and download speeds are slower than usual, check with your provider. You can also choose to download the game when normal speed returns. Alternatively, if it's a WiFi connection, make sure the signal is strong enough. In these cases, you can leave the game to continue the download overnight.

Method 2: installing the game from the Xbox Store

It is possible that the game disc has suffered external damage, displaying the error code: 0x87e00064. In such a scenario, you can get the game from the Xbox store and install it by following the steps below.



Step 1: Launch the file Xbox Store.

Step 2: Go to Search for sweep and find the desired game.

Step 3: Click to install, then wait for the download and installation to complete.

Step 4: Once the installation is done, insert the game disc to play.

Method 3: clear the cache and save the files

You may also see error code: 0x87e00064 due to cache or some corrupted game related files. Here's how to clear the cache and save files.

How to clear the cache

Step 1: Open the Xbox controller and press the button Guide button.


Step 2: Select the settings tab and click System settings.

Step 3: Leave Storage and click on any of the storage media.

Step 4: Now click on the file Y on the Xbox controller, and then click Clear system cache.


Step 5: A message may appear, click Yup to confirm.

Step 6: Now turn off the Xbox console and unplug it for a minimum of 30 seconds. This will delete any remaining cache.

Step 7: Now restart the Xbox console and install the desired game with the hep game disc.

That's all. Follow these steps to get rid of Xbox One Error Code: 0x87e00064 in Windows 10.

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