How to recover a deactivated Google account

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Catherine Le Nevez

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If your Google account has been deactivated this is the procedure to follow to try to recover it and not lose access and data present.

There are many reasons why Google disables a user's account, such as using the Google Account for activities that violate Google's policies and Terms of Service.

In general, only Google knows the exact reason for disabling an account. However, it mainly revolves around any activity that it perceives as a violation of its policy.

As soon as Google deactivates your account, it will notify you and you will no longer have access to all Google services and products linked to the account.

Whenever you log into any of Google's services using your account, you will receive an error message informing you that the account has been deactivated.

Google allows you to recover your account. The files and data associated with the account will remain temporarily inaccessible. However, you need to act fast if you ever want these not to be permanently deleted like your account.

Restore a deactivated Google account

Using the Try to restore button

  • When you log into the deactivated account, tap the button Try to restore to initiate an account recovery appeal.
  • You are asked to enter an email address where the result of the appeal will be communicated. Finally, you will be prompted to type and send the appeal request to an email.

Page to request the restoration of your Google account

  • Visit the and fill out the form on the page with the necessary details.
  • It will take Google approximately 2 business days to process and respond to your appeal request.
  • Google will review your account and its contents to see if your account needs to be restored or not. The result of the appeal will be communicated to you by e-mail.


The outcome of the appeal is definitive and cannot be further challenged. Also, you cannot appeal a second time.

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