Solve the problem of laptop won't shut down in Windows 10

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Catherine Le Nevez
@catherinelenevez
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support.microsoft.com

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How to fix laptop won't shut down in Windows 10: - Do you often wait for hours for your laptop to turn off? Do you often have to hold down the power button to turn off the laptop since it doesn't shut down by itself? Forcing your laptop to shut down by long pressing the power button can cause a corrupted file system and can lead to a number of problems. Well, you are in the right place. Try our simple methods to fix laptop won't shut down in Windows 10.



Solution 1: disable fast startup

STEP 1 - First click on the file windows and when it expands, click the icon settings application.

STEP 2 - When the settings the application opens, click System option.

STEP 3 - Find the option Energy and sleep from the left panel of System window. Now in the right window pane, look for a link that says Additional power settings and click on it.

STEP 4 - A separate window called Power options opens. You have to find and click on the link that says Choose what the power buttons do from the left window pane as shown in the screenshot below.

STEP 5 - If you scroll down the window that opens, you will see that the Shutdown settings they are grayed out. To remove them from gray, you need to click on the link that says Change settings that are currently unavailable. If in doubt, refer to the following screen.



STEP 6 - Now him Shutdown settings it will not be gray. Uncheck the checkbox corresponding to the option it says Enable Quick Start (Recommended). That is. Hit the Save the changes and can go out.

Fix: Use Command Prompt

STEP 1 - Right-click on the file windows and from the context menu that appears, click on the option Command Prompt (Admin).

STEP 2 - When the Symbol of the system opens in administrator mode, copy paste the following command and press the Enter key. This will cause your laptop to shut down completely.


shutdown / s / f / t 0

Fix: Uninstall the problematic driver

1. close cmd in the Windows 10 taskbar search.

2. Right click e run as administrator.

3. Now copy and paste the command given below and press the Enter key to execute it.


powercfg / energy

4. Wait for the process to finish.

5. Now copy and paste the path into any browser to open the Battery Report.

6. Find the driver that prevents the system from sleeping or shutting down.

7. Go to Device Manager, right-click the driver and uninstall it.

8. Now click Action and then click Check for hardware changes.

Alternative solutions

Try to fix the Windows 10 shutdown problem

If the previous two solutions do not solve the problem, see the following:

  • Open Task Manager to see if unwanted processes or services are running. You can open the file Task Manager pressing the keys Ctrl + Shift + Esc together.
  • Maybe you recently installed a driver or software. Try uninstalling this driver or software and see if your system is shutting down properly.
  • Run a full virus scan. Perhaps it is the malware that is causing the problem.
  • Hope you found the article useful. If you get stuck with any of the steps, feel free to leave feedback. We will get back to you as soon as possible. In the meantime, you can check out our articles on the topics Windows 10 Shutdown Too Slow! A quick fix and how to shut down Windows 10 automatically after a while.

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