You are connected to a Wi-Fi network but your internet connection is not working, don't worry, you are not alone. Many users have faced the same problem. This problem is very easy to solve if we know the exact problem.
But there are different devices on any network, so we first need to find which device has a problem and then we can fix it. We've covered every possible aspect and found these solutions to help you connect to the internet.
If all of your devices (smartphone, TV, laptop) can connect to the Wi-Fi connection but none of them have an internet connection, then the problem in your network connection.
STEP 1 - Restart the modem and router
Remove all cables and unplug the modem and router from the outlet. Wait a while, then reconnect all cables to the router and modem, plug them in and turn them on.
STEP 2 - Restart your computer
After restarting your network devices, restart your computer and connect to the Wi-Fi connection.
Check if the internet connection is active or not. If the problem persists, the network needs to be reconfigured. Call your internet service provider or router manufacturer for this.
If the internet just isn't working on your Windows 10 computer and other devices are working fine, your PC has wrong settings. Follow these methods to set up your computer for the Internet.
Method 1: delete the temporary files
STEP 1 - Right-click on the file Home and select File manager. File Explorer will open.
STEP 2 - Type C: Windows temp and hit Log in.
STEP 3: If you are prompted for administrator permissions, click Follow.
STEP 4: You will see many files and folders here. Select all by pressing Ctrl + A and select To remove from the context menu. It will delete all files and folders from there.
STEP 5 - Reconnect to the Wi-Fi network.
Check if the internet is working or not.
Method 2: changing the DNS
The internet cannot work if your DNS is malfunctioning or slow. Change your DNS to high speed DNS to make the internet work.
STEP 1 - Press windows Y R at the same time you write control in the text box and press Log in.
STEP 2 - Select Networks and Shares from the control panel menu.
STEP 3 - Click Change adapter settings in the left panel menu.
STEP 4 - Right click on the WiFi connection and select Property.
STEP 5 - Click Internet Protocol Version 4 (TCP / IPv4) then click Property.
STEP 6 - Click Use the following DNS server addresses and fill them in according to the image below.
Method 3: reset the IP address
It is possible that your IP address settings are incorrect which is why your internet connection is affected. You can reset your IP address by running a few commands at the command prompt as described in the steps below.
STEP 1 - Press windows button and search Symbol of the system, right-click on the first result and select Run as administrator.
STEP 2: Click Yes at the prompt. The Command Prompt window will now open.
STEP 3 - Type ipconfig / flushdns and press Enter.
STEP 4 - Type nbtstat -R and press Enter.
STEP 5 - Type nbtstat -RR and press Enter.
STEP 6 - Type netsh int ip reset c: resetlog.txt and press Enter.
STEP 7 - Type restart of netsh winsock and press Enter. Close the Command Prompt window and restart your computer.
STEP 8 - Press windows Y R at the same time you write control in the text box and press Log in.
STEP 9 - Select Networks and Shares from the control panel menu.
STEP 10 - Click Change adapter settings in the menu on the left.
STEP 11 - Right-click on the file WiFI adapter and choose deactivate option, wait a while and enable it.
Hope you can reconnect to the internet from these solutions. If you have any questions about these methods, please let us know in commnets.