Some Windows 10 users report a problem on the forums related to the network adapter troubleshooting process on their computers. The troubleshooter on your computer is detecting an error called "The diagnostic policy service is not running". Now, if you are facing the same problem on your part and trying to find a solution for your problem, you are in the right place. This error usually occurs due to the interruption of the Diagnostic Policy Service (DPS) on your computer. Follow these fixes to fix the problem on your computer. But before looking for bigger solutions, you should try these solutions initially to try some solutions to fix the problem with some simpler solutions:
Alternative solutions-
1. Restart your computer. Since many services automatically restart during the restart, the Diagnostic Policy Service will also restart.
2. Check if Windows update is pending. If there are any pending (or downloading) updates on your computer, install them and restart your computer. Check if the error is still present or not.
If any of these solutions didn't work for you, look for these solutions:
Fix-1 Grant administrator privileges to network services-
Adding administrative privilege to network services solved this problem for many users. Follow these steps to do it:
1. Press Tasto Windows + R have lunch Running. Now type "cmd“And press Ctrl + Shift + Enter open System symbol with administrative rights. Click on "Yup“To allow User Account Control.
2. Now, writes o copy paste these commands one by one in the Window system symbol and knock Pay in after each of them to perform them in sequence.
net localgroup Administrators /add networkservice net localgroup Administrators /add localservice Exit
Please wait, as these commands may take some time to run on your computer.
Restart your computer. After reboot, check if the DPS service is not running yet or not.
Fix-2 Restart the Diagnostic Policy Service-
Restarting the Diagnostic Policy Service manually may work for you. Follow these steps-
1. Press Tasto Windows + R have lunch Run and then write "services.msc“And hit Pay in. Services window will open.
2 inch Services window, scroll down the list of services to find and Please select the "Diagnostic Policy Service". Now, in the left panel of the Service tab, click on "Restart”To restart the service on your computer.
After restarting the service, double click on him "Diagnostic Policy Service“To open the Properties (edit) his.
3. In the Diagnostic Policy Service Properties window, set the 'Startup Type:' to "Automatic“From the drop-down menu. Now click on “Request"And"all right”To save the changes on your computer.
Close the Services window. Restart computer to save the changes to your computer.
Fix-3 Run SFC Scan and DISM Tool-
1. Press Tasto Windows + R have lunch Running. writes "cmd“And then press Ctrl + Shift + Enter. Now click on "Yup“To grant access to User Account Control (UAC). System symbol The window with administrator rights will open.
2. Now, copy e dough this command in Window System Symbol, then press Pay in to run it.
sfc / scannow
NOTE-
If the above command causes errors on your computer, copy e dough this command in System Symbol window and knocks Pay in to run it.
sfc /scannow /offbootdir=c: / offwindir =c:windows
[NOTE- Replace “C:” with the drive letter of the Windows installation directory on your computer.]
Wait a moment while SFC The scan may take some time to complete.
Once the process is finished, start again your computer.
3. Now press again Tasto Windows + R have lunch Run and then write "cmd“And then press Ctrl + Shift + Enter. Now click on "Yup“To grant access to User Account Control (UAC) open the System Symbol window with administrative rights.
4. Now in Window System Symbol, copy e dough these commands one by one in the System Symbol window then knocks Pay in after each of these commands to execute them.
Dism / Online / Cleanup-Image / CheckHealth Dism / Online / Cleanup-Image / ScanHealth Dism / Online / Cleanup-Image / RestoreHealth
Wait a while DISM The process can also take some time.
Now start again computer to save the changes to your computer. After restarting your computer, check if the problem persists or not.
Fix-4 Add your username to Trusted Installer-
This problem could be due to missing your account on trusted devices. Follow these steps to add your account to the list of trusted devices:
1. Press Tasto Windows + R have lunch Running. Now type "regedit“And hit Pay in.
2. Before moving on to the main solution, in the Registry Editor window, click "Proceedings"And then click"ExportAnd save a backup copy of the registry on your computer. You can import this backup to your computer if something goes wrong.
3. Now go to this location on the left panel of the Registry Editor -
HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Services DPS Parameters
Now, right click on "Parameters"And then click"permits“To open the permissions of that key.
4. In the Permissions for window parameters, click "Add”To start the process of adding your account.
5. Now copy and paste "NT SERVICE mpssvc"In the space below"Enter the object names to select:". Now click on "Check the names"And finally click"all right".
6. In the window parameter permissions, click on "mpssvc”To select it. Above Permissions for mpssvc section, click "Total control”To give full access. Finally, click on "Request"And"all right”To save the changes on your computer.
Now close the Registry Editor window.
Restart the computer and after restarting, check whether the problem with Diagnostic Policy Service still exists or not.
Fix-5 Uninstall and reinstall network driver-
Follow these steps to uninstall and reinstall the network driver on your computer.
1. Press Tasto Windows + R open Run. Now type "devmgmt.msc“And hit Pay in. Device Administrator utility will open.
2. In the Device Administrator utility window, look for the "Network cardAnd click on it and it will expand to show the available network card drivers. The right mouse button On the network controller you are using, click "Uninstall device".
In the next step we will do it Install on PC network card driver again-
Method 1-
Only start again the computer and Windows will install the uninstalled driver. Your network controller will work properly again.
2 method-
After restarting your computer, if you see that the driver is still missing, you need to install it yourself. Follow this step to quickly install the driver.
1. Open the Device Administrator. In the Device Administrator window, click "Action". Click again on "Check for hardware changes".
This will find the uninstalled driver and install it again.
3 method
If Method 2 did not install the driver, follow these steps:
1.Click on "viewing“Device Administrator. Then click on "Show hidden device".
2. This will show hidden drivers in Device Administrator. Find your network card. Your network card will have a yellow triangle with its name (since it has no driver installed). The right mouse button in the network controller and click "Update the driver software".
3. You will be asked "How do you want to find the drivers?". Choose the option "Automatically searches for updated driver software".
Wait until Windows finds a compatible driver for the network card driver, downloads and installs it.
If you see a message that says "The best driver for your device is already installed", Click on "Check for updated drivers in Windows Update”To select it.
The latest device driver will be installed along with the Windows update. To close Device administrator window.
Restart computer to save the changes. After reboot, run the troubleshooter again and check if the error is still there or not.
Fix-6 Run System Restore from Restore Point-
If any of the above methods didn't work for you, restoring system files from a system restore point might work.
1. Press Tasto Windows + R and write "sysdm.cpl“, And it hits Pay in.
2. Now click on "System protection"Card" and then click "System recovery". Then click on "Choose a different restore point". Then click on "next".
3 inch System Restore window, click System restore point want to restore. Then click on "next".
6. Finally, click on "To finish“Finally finishing this process. This will reboot the system to the selected system restore point.
After reboot, the files and folders should be restored to the date indicated in the restore process. Some recent files may be skipped, but most of the files and folders will be there.
After rebooting, your problem with "The diagnostic policy service is not running“It needs to be fixed.
