Troubleshoot the Software Protection Service in Windows 10

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Philippe Gloaguen
@philippegloaguen
SOURCES CONSULTED:

support.microsoft.com

Author and references

17 December 2015 For Management

If you recently upgraded to Windows 10, you may have been having trouble installing the new software. This is due to a service called the Software Protection Service, which runs in the background of Windows. The Software Protection Service verifies the authenticity of the software when you try to install one. Also check the activation status of the version of Windows you have installed on your computer. If the service detects that the software you are trying to install is not legitimate, it denies you access to install the software. This can happen even if the software protection service is not running.



To see if your software protection service is running or not, open the Run dialog box by pressing the Windows + R keys at the same time. Now Type services.msc and hit enter.

Find the software protection services in the list.
If you try to start the service manually and get the following error, you may want to check if your version of Windows is activated or not.

If your Windows is activated and you still have the error, it might be due to some permission deficiency. Follow the steps below to fix the problem.


1 method

  • Press the Windows + E keys together to access the navigation window. Go to the folder
    C–> Windows–> System32 and find the sppsvc.exe file.

  • Now to take ownership of this file. This can be done by typing takeown / F "full path to the fileOpen Command Prompt in Administrator Mode.


  • After taking ownership of the sppsvc.exe file, retry starting the software protection service by opening Services, as mentioned at the beginning. If you still can't do it, follow the steps below.

2 method

  • Press the Windows + R keys together to open the Run dialog. Type regedit and press OK.
  • Once finished, the following window will appear on the screen.
  • Navigate to the following location to change the permission settings for sppsvc.
    HKEY_LOCAL_MACHINE–> SOFTWARE–> Microsoft–> Windows NT–> CurrentVersion–> SoftwareProtectionPlatform.
    Once there, right-click the SoftwareProtectionPlatform and click Permissions.



  • Click on sppsvc. Allow full control of the sppsvc file by selecting the check boxes. Click Apply and then OK.

Now close the registry editor and restart the machine. When the machine comes back to life, you will see that the problem no longer exists.

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