Unable to play video or audio error 0x887c0032 in Windows 10 fix

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Philippe Gloaguen


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In this article we will talk about Error 0x887c0032 in Windows 10. This error has bothered many Windows users while trying to play a video or audio file on their PC. The error commonly appears with native Windows 10 apps such as Movie & TV App, Media Playero Groove.

There are various reasons that can lead to this error appearing on your PC.

If you are trying to open a file via a link and the actual file has been moved / renamed / deleted, the error may be displayed. If so, make sure the actual file is available on your PC / where it is available and try playing the audio / video from the original file instead of the link.

This problem but error 0x887c0032 can also occur due to any kind of glitch or problem with Audio Endpoint Builder service, video device driver, etc.

Let's try to find solutions for fix error 0x887c0032 in Windows 10 it will not allow you to play audio or video.

Solution 1: restart your PC

This may seem like a very common solution to PC related problems, but sometimes it works wonders. As reported by many users who encountered problems with the 0x887c0032 error, a simple restart fixed the problem.

In case you haven't tried restarting your PC, go ahead and restart it and then try to rerun the audio or video file you were playing. This would solve the problem in most cases.

If a simple restart didn't fix the problem, try the next solution.

Solution 2: Run the troubleshooter

Windows Troubleshooter is a built-in tool that helps you to fix various problems that may occur in the Windows operating system on your PC. This not only scans your PC for particular problems but also fixes them. You can also use the troubleshooter to fix problems like error 0x887c0032 where audio or video files cannot be played.

Depending on the type of problem you are facing, you can choose to run the troubleshooter accordingly. If you have any problems playing audio files, you can play the file Troubleshoot audio problems. If the error appears while playing video files, you can run the file Troubleshoot video playback.

Run the audio troubleshooter to fix error 0x887c0032

Here are the steps to follow to run the audio troubleshooter on your PC:

Step 1: Press the Win + me keyboard buttons to open the file settings application. In the Settings app, click Update and security option.

Step 2: A new window will open; here in the left panel, click Solve problems option. Now go to the right pane and select the file Play audio option with just one click on it. Then press the button Run the troubleshooter button.

The Troubleshooter tool will now start scanning your PC for audio playback issues. If a problem is found, you will be asked to confirm if you want to apply the solution. Proceed to the solution, restart your PC, then check if the error still appears while playing audio files.

Run the video playback troubleshooter to fix error 0x887c0032

The video playback troubleshooter will fix the problem if you see the above error while playing a video. These are the steps:

Step 1: Follow the steps provided in step 1 of the previous solution (audio troubleshooting) to open the update and security settings.

Step 2: Go to Solve problems option in the left pane, then in the right pane, find Video playback option; click on it when you find it, then select the file Run the troubleshooter option.

Again, let the troubleshooter run until it finds a problem. If you have any problems, proceed with applying the solution provided by the troubleshooter. When finished, restart your PC and try to play the video again. The problem has been solved?

Solution 3: Restart the Windows Audio Endpoint Builder service

The Windows Audio Endpoint Builder service is associated with playing audio and video files on your PC. If there is any problem or failure with the service, it could be the cause of the 0x887c0032 an error appears while playing an audio or video file. To fix this, you can also try restarting this service on your PC. Follow the steps below:

Step 1: Press the Win + R keys together to open the file career the dialog box. In the Run box, type services.msc and then press the button ok button.

Step 2: The Services the window will open now. Here, scroll down and find the called service Windows Audio Terminal Builder. Once found, click on it, then click Curriculum vitae option.

3 pass: Now double click on the file Windows Audio Terminal Builder option. Its Properties window will open. Here, make sure the Start type is established in Automatic.

This will fix any kind of errors that might disturb the performance of the audio or video files on your PC.

After applying this solution, try to rerun the audio or video and see if it worked.

Solution 4: restart the application

If none of the above solutions worked, you can try to restore the application where you are trying to play the audio or video file on your PC. the Movies and TV Y Groove Music The apps are Windows Store apps, and a restart could fix the 0x887c0032 error problem. Follow the steps provided below to restore these applications on your PC.

Step 1: Press the Win + me on the PC to open the file settings application. There, click on the file Applications setup menu option.

Step 2: Now, when the Application Settings window opens, go to the right pane and type the name of the application you are getting the error in. For example, let's choose to show you how to search Groove Music app in the screenshot below. When the application name appears in the list, click on it and then select the file Advanced options text.

3 pass: On the next screen, you will get various options. Scroll down and find the file Restart button. When you find it, click on it.

This will restore the Groove Music app to your PC. This would solve any problems associated with the application.

This process of reset apps can be applied to Movies and TV even if you get the error 0x887c0032 while playing media files there.

Solution 5: Update the GPU card driver

An outdated graphics card or GPU driver on your PC could also be responsible for the 0x887c0032 error when playing a video. To do this, you'll need to make sure your PC's GPU card driver is up to date. It is a fairly simple process which is explained in the steps provided below:

Step 1: Open the Device administrator on your PC. For this, press the button Win + X keyboard buttons together. Now, in the menu that opens, click on the file Device administrator option.

Step 2: The Device Manager window will open. Here, click on the file Video cards option to expand it and see the list of graphics drivers. Here, right-click on one of the drivers, then from the context menu select the file Update Driver option.

3 pass: Now, in the next window, select the file Automatically searches for updated driver software option. In this case, the PC will search for a new driver version, if available on the Internet.

In case a newer version of the driver is found, you will need to follow the on-screen instructions to complete the driver update.

do the same for any other video driver installed on your PC. After updating all display drivers, restart your PC. After rebooting, check if you keep getting the same error while playing the video file.

Solution 6: use another media player

If none of the above methods worked for you, here is a solution that will work no matter what.

Use a different media player to play the audio or video files instead of the Groove Music or Movies & TV Applications file. To play audio files, we recommend that you use Windows Media Player. If you want to play a video file, download it VLC Media Player on your PC and use it. You can also use VLC to play audio files on your PC.

I hope this article was helpful to you to fix the 0x887c0032 error on your PC. Let us know in the comments section below what your problem was and which solution worked for you so it can be beneficial for other users with a similar problem.


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