Wacom Pen Not Working: Windows 10 [Solved]

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Catherine Le Nevez
@catherinelenevez
SOURCES CONSULTED:

support.microsoft.com

Author and references

Wacom tablets are one of the most used, trusted and sought after pen tablets. People all over the world are familiar with Wacom pen tablet devices. And graphics people swear by Wacom. But, sometimes, even Wacom devices don't work. The reason behind The Wacom pen is not working it could be something related to your device, but most of the time it could be a small glitch, something related to the drivers or some other thing.



So, let's discuss what the reason could be and how to fix the problem Wacom Pen does not work on Windows 10.

How to fix Wacom tablet pen not working on Windows 10

As I said, there are several reasons that could cause your Wacom pen to stop working. The first thing to do is to run basic troubleshooting and proceed with a solution accordingly. While facing The Wacom pen is not working problem, some jump directly to play with the driver settings. Refrain from doing it.

Method 1: restart the Wacom tablet services

To run various software and devices, Windows runs various services. Sometimes restarting services related to a problem can fix the problem. As complex as it may seem, restarting a service to fix the Wacom Tablet Pen not working problem is not difficult at all. Let me show you how:

Step 1: Press Windows + R keys simultaneously to open the file Run command box.

Step 2: In the Run box, type services.msc, then click Ok or press enter.


3 pass: This will open the file Services window with a list of services. In the list, look for the Wacom tablet service. For the different Wacom tablets, the service name is different. The Wacom tablet service name might be one of the following:


  • Wacom professions service
  • TabletServiceWacom
  • Touch Keyboard Service and Handwriting Panel
  • Wacom Consumer Service

When you find the service, right click on it. From the context menu, click Restart button. If the Restart button is grayed out, the Wacom service is not running. If so, click Home button.

Test the tablet pen to see if it works or not. If it isn't, it's time to play with the Wacom driver.

Method 2: Check the USB cable of the Wacom tablet

Check if your Wacom tablet's USB cable is properly connected. You can try removing the USB cable and reinserting it from the ends of the tablet and PC. Keep an eye on the small LED light on your Tablet; if it blinks and does not work constantly, the problem is with the USB cable or ports. If that doesn't help, make sure the thread is working properly. Your tablet's USB cable most likely has a Micro USB pin; try testing the cable on any other micro USB compatible device. Most Android phones and rechargeable gadgets still have Micro USB charging holes. If your cable looks fine, go to the next step to fix Wacom pen not working on Windows 10.

Method 3: change the tip of the Wacom pen

The next thing to fix the Wacom pen problem is to try a new tip on the Wacom tablet pen or stylus. If you don't know how to change the tip, consult your tablet user manual. If changing the tip doesn't help either, it's probably your Wacom tablet or PC's fault. Try the next method.



Method 4: restart your PC

Disconnect the Wacom tablet from the PC. Once removed, restart your PC. Connect the tablet to the PC again and check if the pen works or not. If not, try method 4.

Now, we'll see if your computer is messing with the Wacom tablet and pen and causing the The Wacom pen is not working.

Method 5: Reinstall the Wacom tablet driver

This method to fix Wacom pen not working on Windows 10 will probably fix the problem for you. Sometimes it happens that the current driver gets corrupted or out of date with the Windows 10 update. If the Wacom pen is not working, please try the following steps to reinstall the Wacom tablet driver:

Step 1: Disconnect the Wacom tablet from the PC.

Step 2: Open Device Manager. To do this, you can press Windows + X keys simultaneously on your Windows 10 computer. Or, right click on the Start button. In any case, a menu will appear; from there, you need to click Device Manager option.

3 pass: This will open the Device Manager window. There, search Human interface devices; click on it to expand its options. From the expanded menu, right-click on Wacom Tablet driver and then select the file Uninstall device option. This will remove your Wacom tablet driver from your computer.

4 pass: Download the latest driver for your Wacom tablet model compatible with your current operating system, which is Windows 10. You can search for and download the latest and compatible driver from Wacom website.



Don't forget to search for compatible products before downloading a driver. If your device is not compatible with the latest driver, you can scroll down on the Wacom website and look for product compatibility with older drivers. Download the driver to your PC.

After downloading the compatible driver, install it on your Windows 10 computer. To install the driver, simply double-click the downloaded driver file. The installation process will run automatically.

When done, restart your PC, then plug in your Wacom tablet device. Check if the Wacom Pen is working properly.

Method 6: roll back the Windows 10 update

Windows 10 updates sometimes mess things up on your computer. If your Windows 10 PC was recently updated, your Wacom Pen may stop working. You can go ahead and try uninstalling the latest Windows 10 update and see if things work for you.

To uninstall a Windows 10 update, do the following:

Step 1: Press Home on your PC to open Start menu. In Start menu search box, gender "settings".

Step 2: This opens the file settings window. Search for Update and security section; there click Windows update option.

3 pass: On the right side of the Settings window, click View the history of installed updates under Update status section.

4 pass: From the new screen that opens, click Uninstall updates option.

5 pass: A new window will open with a list of all the latest Windows 10 updates performed on your PC. Scroll down and locate the last update performed on the file Microsoft Windows section, right-click the update, then click Uninstall.

6 pass: After uninstalling the update, restart your PC and reconnect the Wacom tablet. Check if it works well.

Method 7: Install the older Wacom driver

The last thing to try to fix the Wacom Tablet Pen that isn't working is to install the old Wacom driver. It is also known as driver update rollback. For this, you need to uninstall the current Wacom driver, then install the previous version of the Wacom driver. To do this, follow these steps:

Step 1: To launch Run window. To do this, press Windows + R keys at once. In the Run window, type devmgmt.msc and press enter.

Step 2: This will open the file Device Manager window. From the device list, click Human Interface Devices to expand it. From there, right-click on Wacom Tablet driver, then click Uninstall device.

3 pass: Go to the Wacom website and download the previous compatible Wacom driver version from there. You can find it just below the latest version. As suggested in Method 5, don't skip the search for device compatibility.

4 pass: Now, double-click the downloaded Wacom driver to install it on your PC.

5 pass: Restart your PC after installation. As an additional step, press Windows + R again to open the Run box, then type services.msc. Now, as shown in 4 method, Home il Wacom tablet service. See if this method worked for you.

Closing words

Is your Wacom pen still not working? Hence, there must be some issues that need to be addressed to the experts. You can always get help from the Wacom Technical Support team regarding the Wacom pen not working problem. They have support centers in many of the major countries. When you do, don't forget to mention the troubleshooting you have still done to fix the Wacom tablet pen not working issue.

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