WhatsApp chat backup restore error: how to fix

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Catherine Le Nevez


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Are you looking for a guide that explains in detail how to solve the problem ofWhatsApp chat backup restore error? Very well, you found it! In this article we are going to show you the whole procedure to succeed in your intent: it is not anything particularly long or complex, in a few simple steps you will have reached the set goal. So take five minutes of free time: once you have finished reading, you will have a clearer picture of what you need to do. Are you ready? Perfect, let's go!

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WhatsApp chat backup restore error

You recently bought a new smartphone and, while you were trying to restore WhatsApp conversations on the newly purchased device, an error message you had never seen before appeared on the display. It says "WhatsApp chat backup restore error“, And you really don't know which way to go to solve this problem. In the next lines we will give you a series of tips to try to restore the chats you had on your old smartphone.

So make yourself comfortable and read the next lines carefully: after you will know exactly what to do. Let's not dwell further: here are all our directives, happy reading!

Check the Wi-Fi network

The first piece of advice we give you is to check it out Wi-Fi network status you are connected to (if you are using one). Just go to the relative icon in the top bar of your device and check if there is or not: if the symbol does not appear active, it means that the error is due to the fact that you are not connected to the Internet. Then go to the Settings of your smartphone / iPhone and activate the preferred Wi-Fi network.

If, after carrying out this simple operation, you still cannot connect your device to the Internet, try turning the modem or router off and on again. Then press the power button (usually found on the back of the device) to turn it off and on again.

Check the data network

The same speech made in the previous paragraph for Wi-Fi also applies to the data network, if you think you are connected to it. Yes, because theWhatsApp chat backup restore error it could be due to the fact that your device is not connected correctly. To make sure the connection is active, always go to the top bar and check that the 4G, 3G, H +, H or G icon is present. If it is not there, it means that your device is not connected to the Internet, and consequently it will not be able to restore WhatsApp messages.

To activate the connection, simply tap on the appropriate icon, but if the data network is not active in this way, then the problem is more serious and concerns your telephone operator. In most cases this means that you no longer have GB available in your offer, in others that the operator you signed up with is down.

Restart the device

The third possibility that we want to provide you is also the simplest one, that is to restart your smartphone: just hold down the power button and choose "Restart”From the menu that appears. On iPhones and iPads, there is no such mechanism - you can or turn off and on again shortly after your iPhone, or use the function AssistiveTouch. This is a tool that allows you to use an Apple device if you have difficulty touching the screen or if you need an adaptive accessory.

To activate this function you need to go to the iOS Settings and press the gear icon, then tap on "General" and choose "Accessibility". At this point, locate the "Interaction" section and press "AssistiveTouch": to enable the function, move to ON the lever next to the relevant item.

Now you will see a floating square appear on the display: press on it, press the "Restart" item and wait for your device to execute the command. It could also be that in the AssistiveTouch menu there is no “Restart” item. In this case you can add it by accessing the AssistiveTouch screen, pressing on “Edit main menu” and finally tapping on the + in gray, and then selecting “Restart” from the menu that appears.

WhatsApp chat backup restore error: conclusions

Now you should have a complete and comprehensive overview of how to fix WhatsApp chat backup restore error. We hope our guide was useful to you, see you next time and see you soon!

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