WhatsApp Web won't open 2022. How to fix

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Catherine Le Nevez
@catherinelenevez
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support.microsoft.com

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Are you looking for a guide who can tell you in detail why WhatsApp Web does not open and the solutions to solve the problem? Very well, you just found it! In this in-depth analysis we will provide you with a useful tutorial to solve this annoying situation for which you are not able to use the service in question.

Web WhatsApp it frequently has malfunctions: they do not always work perfectly, and for this reason having methods to restore them correctly is important. In most cases, the procedures for solving problems are fairly simple.



So take a few minutes of free time: we are sure that, once you have finished reading, you will have a clearer picture of everything. But no more delay, let's go!

Content index

WhatsApp Web does not open

The reasons why WhatsApp Web does not open they can be different. Firstly, there may be a connection problem, or in other cases the malfunction may be due to an antivirus blocking the program from running. In still others, the problem is to be found in a down of WhatsApp itself, and in this case there is little to do but wait for things to be resolved internally.

Obviously, each specific cause requires a different solution. Self WhatsApp Web does not open our advice is to:

  • check the Internet connection, using a better one if necessary
  • verify that the service is not blocked by an antivirus
  • check the service cookies
  • update or change browser

In the next few lines, we analyze each of these possibilities in detail.



Check your Internet connection

Is the Internet connection working properly? This is the first question to ask, because most of the time the problem can be solved simply by using a better connection. If you are unable to send a WhatsApp message from your smartphone, it means that the problem is the connection of your device. If the message is sent correctly, the problem is to be found in the connection of the PC.

The first situation assumes that the smartphone is not connected to Wi-Fi or does not have an active connection because you may have run out of data. The second situation indicates that there is not a correct configuration of the PC to access the Internet. In both cases, however, you need to use a better, faster and more stable Internet connection.

Verify that WhatsApp Web is not blocked by an antivirus

If the connection is okay, the problem may lie elsewhere. Such as the antivirus or software-type firewall installed on the PC, which blocks the connection despite being safe.

To solve this annoying problem you have to open the antivirus management panel, enter the firewall settings and configure an exclusion for WhatsApp Desktop and for the web.whatsapp.com subdomain

Once the configuration is changed, WhatsApp will bypass the firewall check and you can reuse the WhatsApp Web service without any problems. To do this, however, you necessarily need an IT technician to modify the firewall settings.

Check WhatsApp Web cookies

It may have happened that you accidentally have deleted the cookie which avoids having to scan the QR code at each access (read also How to delete cookies). In this case, there are no other choices but to connect again. Using WhatsApp Web, and therefore the browser, this is a situation that could happen.



Using WhatsApp Web, therefore messaging from browser, you may have deleted (even by mistake or without realizing it) the cookie which avoids having to scan the QR code at every access. If so, you have no choice: you have to log in again.

Update or change your browser

The last piece of advice we want to show you if WhatsApp Web does not open is to update the browser you use to connect to the service in question. It should be updated to the latest version available.


WhatsApp Web does not open from PC

Great, now you should have a complete and comprehensive overview of why WhatsApp Web does not open from PC and what are the possible solutions. We just have to give you an appointment at the next one, in the hope that our guide has been useful to you in practice. Here is an article that might interest you: How to keep WhatsApp chats archived

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