Windows 10 Troubleshooting with Reliability Monitor

Who I am
Marie-Ange Demory
@marie-angedemory
SOURCES CONSULTED:

support.microsoft.com

Author and references

Reliability Monitor is a very useful Windows feature that helps in troubleshooting. It can easily help you understand the cause of your system's poor performance. It is a built-in tool and is often overlooked by users and administrators as it is a hidden feature. To use the information provided by the reliability monitor, you need to understand it well. Let's see how to use the reliability monitoring information to troubleshoot your system.


Launch of Reliability Monitor


  1. Open settings and search for "view trust history".

2. Once the Reliability Monitor is open, you can view a graph showing the stability index.

Using the "view by" button, you can view the results for days or weeks. The left and right arrows can be used to scroll and view results for different days.

Now let's see how to troubleshoot system performance issues using these results.

Troubleshooting with reliability monitoring

Stability index:

The graph shows the stability index which can vary from 1 to 10. 10 represents very good performance without problems. As performance deteriorates, the stability index also decreases. a very low stability index indicates very poor performance.

Report problems:

The different types of problems that the reliability monitor will analyze are:

  • Application errors
  • Windows va in crash
  • Various faults
  • Warnings
  • Information

But in the console it reports the different problems with details in three categories. I am:

*critical : These problems are usually marked with a red cross symbol and represent any serious incident that may have occurred, such as an application crash, Windows crash, etc.



*WarningsNote: These may not be serious problems affecting performance, but they are some caveats to avoid problems. They have a yellow exclamation mark warning flag.

*Information messages : They will be marked with a lowercase “i” in a blue circle.

In addition to listing the problems, there will be actions to find solutions to fix them.

If you want to know more details about an issue, you can simply double-click the issue to view the summary of the issue. For example, in the image above if you want to know more about the problem it appears as "System agent has stopped working ”, just double click on it. The summary will be displayed as shown below, which includes all relevant details of the problem.


Reliability Monitor stores the history of reliability in its internal file format. The “Save Trust History…” button in the lower left of the console window can be used to save a snapshot of this data at any time in XML format. This saves the hourly values ​​for the stability index in a more readable form as shown below.


By analyzing the results of the reliability monitoring, we can understand which applications have caused problems and we can take action to fix them. We may know the applications that contribute to low system performance. So we can optimize our system. If an application that is rarely used reduces system performance, we can uninstall it. Then we can analyze the cause of the problems and take steps to fix them.

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