Windows has shut down this device because it reported problems

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Catherine Le Nevez
@catherinelenevez
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support.microsoft.com

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Are you also getting an NVIDIA code 43 error? Is your graphics card causing problems with your computer? You are not the only one. This error has bothered many of our users lately. NVIDIA hasn't implemented an official solution because there is nothing wrong with your graphics card or its driver. So why does this error appear? And how to solve it? Do not worry. We have all the answers and will help you eliminate this error.



Error code 43 means that the computer cannot identify the required hardware. So it tries to log into the device and sync it, but it doesn't, resulting in error code 43. Now, let's try to fix it.

Repair NVIDIA Code 43: Windows has shut down this device because it reported problems

The reason behind the NVIDIA code 43 error could be a new driver update or the latest Windows update. Additionally, NVIDIA has released an official statement after the latest Windows update that a software called Lucid VIRTU MVP is not fully compatible with NVIDIA devices. So it could also be the reason for this error. Let's solve these problems one by one. You just have to follow the methods and its steps.

Solution 1: Uninstall the NVIDIA software from the control panel

1. Press Tasto Windows + R Together.

2. Now write Control Panel on it and press all right.

3. Now click Uninstall a low program Programs section.

4. Now, uninstall NVIDIA Physx System , And then Nvidia Geforce Experience and finally Nvidia graphics driver and then in the same order.



5. Finally restart your PC. Your Windows 10 operating system will automatically reinstall them on your PC.

Now try again and check if the error is gone or not.

Solution 2: Uninstall the Lucid VIRTU MVP software

NVIDIA stated in its official statement that this software is causing discrepancies, which is the reason behind many problems, along with code 43. Lucid VIRTU MVP software is used to switch between integrated and discrete graphics card, which is an important use. But as this software is not compatible with NVIDIA devices and NVIDIA Corporation said the same, we will start by uninstalling it first.

Step 1. Go to Cortana and type Control Panel. Press Enter.

Step 2. In Control Panel, open Uninstall a program under Programs.

Step 3. Search for Lucid MVP from the application list. Identify and right click on it. Please select Uninstall.

Step 4. Restart your computer after the uninstall is complete.

This should fix the problem. If your NVIDIA graphics card still shows the Code 43 error, try the following method.

Solution 3: Check if the graphics card adapter is inserted correctly

If the Lucid MVP software is not the one causing problems, most likely the graphics card adapter is not seated properly. In this method, we need to make sure it is entered correctly. Follow the steps to do this.

Step 1. Right click on Logo on Windows o Start button and select Device administrator.



Step 2. Expand Video cards and right-click the file Device name of the NVIDIA graphics card. Please select Disable device.

Step 3. Now try one of these steps, the one that matches your condition.

  • If you have a PC, turn off the computer, remove the main cable from the power supply and open the CPU cover. Make sure the graphics card adapter is fully inserted into its slot.
  • If you are a laptop user, you will need to perform a complete shutdown. To do this, press the power button on your laptop until it turns off. Now, take out the battery.

Step 4. After performing the previous step, reconnect the cable to the power source / insert the battery. Now, turn your computer back on.


Step 5. Right click on Logo on Windows o Start button and select Device administrator.

Step 6. Expand Video cards and right-click on Device name of the NVIDIA graphics card. Please select Enable device.

This should fix the problem. If the problem persists, try the next method.

Solution 4: Install the default graphics driver

The problem may be with the NVIDIA graphics card drivers. In this method, we will uninstall your driver in safe mode. Do not worry. The default driver will be installed automatically on the next reboot.

Step 1. The first step is to start the computer in Safe mode. To go Start menu and then click Can button. Now while pressing the button Modify on the keyboard, click Restart.


Step 2. The last step will open a blue screen with some options. Here select Solve problems.

Step 3. Please select Advanced options.

Step 4. To go Startup Settings.

Step 5. Now as you will see a number of options on the screen. We can start the computer in safe mode in three different ways if necessary. Here, press F4 to enable safe mode only. The computer will restart in safe mode.

Step 6. Since you've been safely booted into Safe Mode, right-click the start button and open Device Administrator.

Step 7. Expand Video cards and right-click on your file Name of the NVIDIA graphics card. Please select Uninstall device.

Step 8. Restart your computer.

As soon as the computer restarts, the default NVIDIA graphics card driver will be installed automatically. Check if the error is resolved. If the problem persists, try the next method.

Fix 5 - Update the NVIDIA graphics card driver

Another reason behind the problem could be outdated drivers. In this method, we will update the drivers.

Step 1. Right-click the Start menu button file and select Device administrator.

Step 2. Expand Video cards and right-click on the name of your NVIDIA graphics card. Please select Update Driver.

Step 3. Now select Automatically searches for updated driver software.

Step 4. After the update, start again your computer.

This should fix the problem.

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